Store Policies

Adhvish E-Commerce Services is committed to providing a safe, transparent, and trustworthy shopping experience for all customers. Please review our store policies below.

1. Shipping Policy

• Orders are processed within 1-24 hour after confirmation.
• Estimated delivery time: 5–7 working days.
• Tracking details are sent via email or SMS once shipped.
• Customers will be informed in case of delays due to unforeseen circumstances.

2. Return & Exchange Policy

• Returns and exchanges are accepted within 7 days of delivery.
• Items must be unused and in original packaging with all tags.
• To initiate a return or exchange, email us at support@adhvish.in.
• Return shipping costs may apply unless the product is defective or incorrect.

3. Refund Policy

• Refunds are issued to the original payment method within 24–48 business hours after inspection.
• Shipping charges are non-refundable unless the issue is from our side.

4. Cancellation Policy

• Orders can be cancelled before shipment.
• Once shipped, orders cannot be cancelled.
• Refunds for cancelled orders are processed within 24–48 business hours.

5. Privacy Policy

• We collect personal information only for order processing and customer support.
• Customer data is not shared or sold to third parties.
• All online transactions are protected through secure encryption methods.

6. Payment Policy

• Accepted payment methods: UPI, Debit/Credit Cards, Net Banking, and Wallets.
• Cash on Delivery (COD) is available for selected Order only.
• For payment-related issues, contact our support team.